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Water & Sewage Rates

WATER RATES

Water Capital Surcharge (per quarter) $ 16.00

For your Information

1 cubic metre = 220 gallons = 1,000 litres
4.54 cubic metres =1,000 gallons = 4,540 litres

SEWER SURCHARGE

This is charged to all who have the availability of sewers. Where there are multiple units on one property, each unit is charged the sewer service rate.

* 130% of the total water bill

Should further information be necessary, please call the Municipal Office at 519.733.2305 Press 4. Office hours are  Monday through Friday: 8:30 a.m. to 4:30 p.m.

MISCELLANEOUS RATES & CHARGES

Repairs due to negligence are charged to the resident on material plus labour basis. After hour repairs are charged at 1½ times per hour for labour. Sundays and Holidays are charged at 2 times per hour for labour. A 4 hour call-in may also apply after normal working hours.

Attention Landlords Re: Tenant Water Deposits

Tenant Guarantee Authorization Form                Tenant Lease Form

A new tenant’s name change for billing purposes requires a deposit with the Town which will be refunded if the account is paid in full upon vacancy.
The tenant deposit amounts have been set forth by Council by-law and are as follows:

MOVING?

Advise our office - we require 48 hours notice to the date of change. Remember, you are responsible for consumption until final readings have been completed.

NOTICE

Ontario New Drinking Water Protection Regulations require reports on the operation of the UNION WATER SYSTEM and the quality of drinking water to be made available to their customers. You may get a copy or see a report, free of charge, by calling 519.733.2305 Press 4

PLUMBING LEAKS WASTE WATER AND YOUR MONEY!

A continuous loss of water from a leak in the sizes indicated below, over a three (3) month period, would waste water in the amounts shown.
Dripping plumbing fixtures or running toilets could also increase your water consumption by a similar amount. Please repair any leaks or dripping plumbing fixtures because your Water Department cannot reduce your water bill.

Possible checks for high water usage:

• dripping taps - inside and outside
• leaking toilets – check by turning off the water supply to the toilet for a good period of time
• humidifier on the furnace
• water backup sump pumps ( the shut off has quit working )
• leak in line between the meter at the road and the house – indicated by wet, soggy areas in the lawn
• water purification systems (the ones that boil the water and catch the steam)

Water Collection Policy